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In the rare instance that a refund fails, we notify you using the webhook event. failure_balance_transaction, the ID of the balance transaction representing the amount returned to your Stripe balance.failure_reason, the reason why the refund failed.The Refund object’s status transitions to failed and includes these attributes: This process can take up to 30 days from the post date. The bank returns the refunded amount to us and we add it back to your Stripe account balance.
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Handling failed refundsĪ refund can fail if the customer’s bank or card issuer has been unable to process it correctly (e.g., a closed bank account or a problem with the card). If a customer has closed their method of payment, the bank may return the refund to us-at which point it is marked as failed.
#HOW TO REFUND XMIND PRO FULL#
(Again, you’ll be given the choice of a full or partial refund and prompted to pick a reason.)įor additional payment methods ( ACH, iDEAL, etc.), refund handling can vary from bank to bank. If you select Other, you must provide an explanatory note that is attached to the refund.Īlternatively, you can go to the Dashboard page for the specific payment, and click Refund there. For a partial refund, enter a different amount to be refunded. By default, you’ll issue a full refund.From the resulting menu, select Refund payment. Find the payment to be refunded in the payments overview page.Any operations that your application attempts to perform on a canceled PaymentIntent will fail with an error. When a PaymentIntent is canceled, you can no longer use it to perform additional charges. Sk_test_4eC39HqLyjWDarjtT1zdp7dc: \ -X "POST"Ī PaymentIntent can only be canceled when it has one of the following statuses: requires_payment_method, requires_capture, requires_confirmation, or requires_action-a PaymentIntent can’t be canceled while it’s actively processing or after it has succeeded. You need to cancel the PaymentIntent instead. In this case, the charge attached to the PaymentIntent is still uncaptured and can’t be refunded directly. Note that this does not apply if you’re using separate authorization and capture, and you wish to refund a PaymentIntent that has a status of requires_capture. You can perform refunds with the API or through the Dashboard. You can also optionally refund part of their payment by specifying an amount. To refund the customer’s payment after the PaymentIntent has succeeded, create a refund using the PaymentIntent, which is equivalent to refunding the underlying charge. When you use a PaymentIntent to collect payment from a customer, Stripe creates a charge behind the scenes. To refund a payment using the API, create a Refund and provide the ID of the charge or PaymentIntent to be refunded. You can issue more than one refund against a charge, but you can’t refund a total greater than the original charge amount. Refunds can be issued using the API or the Dashboard and are processed immediately. In the case of a reversal, the original charge drops off the customer’s statement, and a separate credit isn’t issued. Some refunds-those issued shortly after the original charge-appear in the form of a reversal instead of a refund.
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